Dear Sir/madam：

 

Welcome to your new home in Beijing. Hope you and your family have a happy life here. If you and your family have any questions or difficulties,

please feel free to contact Xanadu service center .

Warm tips：Xanadu service center will provide after-sales service for you during your apartment lease term.

if you have any problems and questions, please feel free to contact your property consultant, or contact us through the following ways: service hotline:010 65918570

email:xiaomei@xanaduresidence.com

 

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he following information is helpful for you, please refer if necessary：

 

01 - home address: Innovation Xanadu Garden, No. 139, Chaoyang Road, Chaoyang District, Beijing

02 - home Tel:______please contact customer service:______

03 - Property Office Tel:010 8587 0990

04 - nearest police station address: north Street, Hujialou, Chaoyang District, Beijing

05 - police station Tel: 010 6502 1574

06 - ADSL repair Tel:10010

07 - Cable TV repair Tel: 96196

08 - Nearby convenience store delivery hotline: Janny lu  Tel: 010 6533 6791

09 - Water station supply hotline:010 6506 8650

10 - emergency call:Public order 110 / fire 119 / medical 120 / information inquiry 114

 

(utilities, telephone charges, Internet fee)

 

 

Where to pay: 1:property office 2. Reception desk 3.nearby convenience store 4.relevant government offices

If you are out for a long time or taking a long vacation, please find someone to pay utilities for you timely.  If not pay in time, water and electricity are likely to be suspended

 

important points：

 

01 - inform Xanadu asset management center and the owner if you find anything broken inside your room after check-in

02 - do not hang any photos and pictures on the wall (with nails) without any written consent from the owner. Otherwise, you must repair the holes and broken paint

03 - Do not paint on the wall, and keep the walls clean

04 - do not change the painting color of the wall without any written consent from the owner

05 - do not keep any pets without any written consent from the owner

06 - do not let your pet destroy any furniture and other facilities, if pets are allowed

07 - take care of wood floors to avoid scratch or rub

08 - Please take care of the marble floors to avoid stains

09 - do not do any modifications to the facilities or decoration, including installation of shelves or towel bar on the wall and changing locks, without any written consent from the owner

10 - Note that you are responsible for the loss and destruction of furniture and house appliances, therefore, take good care of the facilities and other things in your house

11 - take all practical measures to avoid damage when storms or fire accidents happen

12 - buy insurance for your personal belongings and any destruction caused by your or roommate’s / guest’s / invitee’s behavior

 

【memorandum】

 

01 - cold water: 5 yuan / ton

02 - Hot water: 30 yuan / ton

03 -  recycled water: 5 yuan / ton (certified property contribution)

04 - Electricity: 0.488 yuan / kwh

05 - Heating: 24 yuan / square meter/ heating season (the owner bears)

06 - Air conditioning fee: 0.85 yuan / kWh / summer (certified property bears)

07 - property costs: 7.98 yuan / square meter / month (the owner bears)

08 - nearby supermarket: (010) 65068650 / (010) 58426432 (can be sent home)

09 - broadband fee: 10 trillion  1680 yuan (including landline numbers and local calls) (excluding landline 1480 yuan / year)   20 trillion    1880 yuan (including landline numbers and local calls) (excluding landline 1780 yuan / year)

10 - Water Company: 13,011,052,520 (query)

11 - Laundry: Fornet (010) 65002329 (available pick-up)

12 - laundry inside Xanadu : Bu Ruilin (010) 65996592 (available pick-up)

13 - Property Reception: (010) 85870990 turn 8023 (repair)

14 - Property Customer Service: (010) 85870990 turn 0 to query

15 - Broadband repair: 10010